In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s whatsoever, we must be intimated in writing. Cancellation charges will be effective from the date of receipt of your letter. The cancellation charges are appended herewith:
60 days & prior to arrival – 10% of the tour/service cost.
59 days to 30 days prior to arrival – 20% of the tour/service cost.
29 days to 15 days prior to arrival – 25% of the tour/service cost.
14 days to 08 days prior to arrival – 50% of the tour/service cost.
07 days & less, prior to arrival or no show – NO REFUND.
No refund will be made for cancellations during the peak season i.e. December 15thto January 10th.
Please note – Irrespective of the aforesaid cancellations slabs, in case of cancellation of tour services after making the booking – a minimum 10% service charge would also be applicable.
In case you cancel the trip after commencement of the tour, refund would be restricted to a limited amount depending on the amount we would be able to recover from the hoteliers we patronize. For the unused hotel accommodation, chartered transportation and missed meals, etc., we do not bear any responsibility and liability for refund.
With regards to the refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of the cancellation policy as mentioned above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take approximately 2 – 4 weeks to complete, due to banking procedures involved. If the refund is made to the credit card account OR to the Bank account, the bank charges would be deducted from the refund amount.